What if I don't like the CareDriver I'm assigned? (mobile)

With our ride rating feature, you can give direct feedback about your ride experience. When leaving feedback, you can also request not to be matched to a CareDriver that you had a negative experience with.

To do this, open our mobile app after your ride is complete and click "Leave Feedback"

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If you don’t want the same CareDriver in the future, make sure to click the frowny face and "I prefer not to have this CareDriver again."