--- title: The school transportation solution caregivers love. description: >- Dependable, safe youth transportation. Fully-vetted CareDrivers, real-time ride visibility, and an easy-to-use app. category: Page canonical_url: https://www.hopskipdrive.com/Caregiver-IEP/ source: hopskipdrive license: © 2026 HopSkipDrive. All rights reserved. slug: Caregiver-IEP id: 3zvfzgk1PiSUQsV10fFAz0 contentType: page --- # Safe and Reliable Rides for Students with IEPs and Unique Needs HopSkipDrive partners with school districts to arrange safe, reliable transportation for students with Individualized Education Program (IEPs), 504s and/or disabilities. The HopSkipDrive app provides full transparency to parents or caregivers for these rides. ![Young boy in a wheelchair with a CareDriver in the background](https://images.ctfassets.net/gqa3p93n5wse/1rwTO9oplRhmD0wABqFNyj/30368924c336e557bffb6cd8d3e0fd19/Young_boy_in_a_wheelchair_with_a_CareDriver_in_the_background.jpg) - [Link text for 590ras0T2jJInMs2JSBAjh](https://lfx2.app.link/wzNT45ZtcPb) - [Link text for 1UkmJOreDFTw8RbLzQ5O3S](https://lfx2.app.link/wzNT45ZtcPb) ## Paving the Way to a Safer Future for Students in Need HopSkipDrive goes above and beyond to ensure the well-being of students with disabilities. No matter their transportation needs, HopSkipDrive offers a consistent and comfortable solution to help students get to school, therapy, and other appointments comfortably and on time. ### Experienced and Compassionate Drivers CareDrivers are highly vetted caregivers who bring real empathy and experience to the role. They receive education developed by nationally recognized child development experts on trauma-informed care, supporting neurodivergent riders, and de-escalation. ![Professional Rideshare Service Experience](https://images.ctfassets.net/gqa3p93n5wse/5shFxOFBwPBTTb7DJ8zuyf/b4bf343407b0dd174d5bba36367cb291/hopskipdrive-rideshare-service-student.jpg) ### Safety Every Step of the Way We are proactive, not reactive. Our Safe Ride Technology™ combines over 50 products and features woven in before, during, and after the ride with our Safe Ride Support® team, providing oversight of every ride. ![Safety Every Step of the Way](https://images.ctfassets.net/gqa3p93n5wse/1aKPlAoRS7vqcpnLU9ARwb/f60010d2221ca052e803e986c31828b8/HSD_Office-4212.jpg) ## HopSkipDrive App: Let's Get Started ### Your Child's Personalized Profile **Profile Setup** Your rider’s school creates a personalized rider profile tailored to your child's unique needs and preferences, ensuring every ride is suited to them. ### Dedicated Support Line for Your Child **Get Connected** Receive a text with our mobile app download link to track rides in real-time. Call our dedicated caregiver line at (213) 737-9600 to further personalize your child's experience. Before each ride, you'll receive texts with the CareDriver's photo, name, bio, and vehicle details so you and your child feel completely prepared. ### Multi-Step Verification Process **Ready for Pickup** Have your rider ready 10 minutes before the scheduled pickup time and watch for our distinctive orange HopSkipDrive decal to easily identify the CareDriver's vehicle. Follow the verification protocol - CareDrivers provide your rider's name and code word (set in the app), while your child confirms their birthday for added security. ### Timely & Consistent Notifications **Stay Informed** Receive live updates when the CareDriver is en route, arrives, departs, and safely reaches the destination. Track the entire journey in real-time through the HopSkipDrive app and communicate directly with CareDrivers whenever needed. ### Changes To Your Rides **Make Changes** If you need to edit the address or make changes to the ride, reach out to your school at least 8 hours in advance. ### Get Started Today **Download The App Now!** For complete control and instant information about your child's rides, make sure to download the HopSkipDrive app. It's the best way to stay connected, track progress, and manage everything on the go. - [Link text for 590ras0T2jJInMs2JSBAjh](https://lfx2.app.link/wzNT45ZtcPb) - [Link text for 1UkmJOreDFTw8RbLzQ5O3S](https://lfx2.app.link/wzNT45ZtcPb) [HopSkipDrive App Video (Landing Page)](https://vimeo.com/1096398735?share=copy) ## "It was overall a great experience, with drivers who were friendly and easy to work with. Thank you HopSkipDrive for a wonderful experience. It was a life saver as a new caregiver. Would definitely recommend and use again." **Akira B, caregiver in Sacramento** ## Customized Experience, Designed For You ### Dedicated Support Line Parents and caregivers of students with disabilities or IEPs have direct access to a dedicated line (213) 737-9600 to speak with the HopSkipDrive team, enabling a customized ride experience tailored to their student’s unique needs. ![Mobile App Navigation on Car Dashboard](https://images.ctfassets.net/gqa3p93n5wse/81fYFBHekdrAjkH516Jcg/cac24747c41a1b37aa345128d4831793/mobile-app-navigation-car-dashboard.jpg) ### Wheelchair-Accessible Vehicle (WAV) Rides HopSkipDrive is partnering with** **CarePartners™— non-emergency medical transportation companies — to safely and reliably provide transportation for your rider in a wheelchair accessible vehicle (WAV). ***Note: ****These rides will be completed by CarePartner drivers who undergo a comprehensive certification process - including fingerprinting and background checks.* ![Kid Smiling in Wheelchair](https://images.ctfassets.net/gqa3p93n5wse/5M6oNxgM0CgA2NjRVXPEFp/a6381340dab902f1446afbeb6ff21f5a/Special_Needs_-_Customized_IEP_Rider_Experience.jpg) ### Rider Assistants Some students might need a little extra one-on-one attention. To support these riders, your schools can now arrange for a dedicated adult, called a Rider Assistant, to join certain rides. ![Two CareDrivers smiling next to a car](https://images.ctfassets.net/gqa3p93n5wse/391XTe2b8e8jBx0HeFDgEV/096bce4c61d5d8930d88c012c548317c/CareDrivers_Two_CareDrivers_smiling_next_to_a_car.jpg) ## Family Success Stories HopSkipDrive provides solutions for families just like yours. Read real stories from parents who have overcome scheduling hurdles, found safe rides for their children, and gained valuable time back in their day. ### —Jennifer “We’ve been using the service for two years and I can’t say enough good things. When you leave your child in the arms of a perfect stranger, you worry. HopSkipDrive makes me feel safe. Their drivers have always been prompt, courteous, professional, and most importantly, dependable.” ### —Rosemarie “HopSkipDrive has been my saving grace! It has reduced my stress and anxiety with finding rides for my girls to and from school as well as activities. Very reliable and trustworthy!” ### —Kelly “HopSkipDrive allows me to work without interruption during the day and gives my daughter an opportunity to pursue her extracurricular activities, which might not have been possible without this service.” ## HopSkipDrive app Download the app on the App Store or Google Play. ![Families download image](https://images.ctfassets.net/gqa3p93n5wse/XtjhuJaLpTorBcJURkNf0/da3e04d5ff1d4a43a2777fa954d16422/Families_Download_image.jpg) - [Link text for 6jFMQufRHgIxD5gCzjGZFF](https://apps.apple.com/us/app/hopskipdrive/id950823144) - [Link text for 3TX0eYuSrBwj6D2VZjaHaZ](https://play.google.com/store/apps/details?id=com.hopskipdrive.hsd_android_v2&hl=en_US)