At HopSkipDrive, we are committed to providing a seamless and supportive experience for the CareDriver community. When questions or issues arise, knowing which support team to contact can help you get the answers you need quickly and efficiently. This guide outlines when to reach out to Safe Ride Support and when to connect with CareDriver Support.
Save the HopSkipDrive support number in your phone for easy access: 844-467-7547.
Contact Safe Ride Support for In-the-Moment Ride Issues
Think of Safe Ride Support as your go-to resource during a ride or for a ride starting soon. This team is available to assist with any immediate issues that may occur from pickup to drop-off. Safe Ride Support is available to help Ride Organizers, caregivers, riders, and CareDrivers.
Call Safe Ride Support at 844-467-7547 and select Option 1.
Contact CareDriver Support for All Other Questions
For questions and issues not directly related to a ride in progress, the CareDriver Support team is your dedicated point of contact. This team assists with administrative, payment, and general account inquiries.
You can reach CareDriver Support through the following channels:
Chat: Available 8 a.m.–4 p.m. Pacific
Email: driversupport@hopskipdrive.com
Phone: Call 844-467-7547 and select Option 2, available 10 a.m.–2 p.m. Pacific
Please feel free to download and print a copy of this card to keep in your car so you know who to contact. Note Card PDF
