We know that the best defense is a good offense.
That’s why our safety features and processes are proactive, not a reaction to issues that come up.
15-point CareDriver Certification Process
Criteria, including 5+ years of caregiving experience, fingerprint-based background checks and Child Abuse and Neglect Scans*, surpasses industry norms. CareDrivers are truly caregivers on wheels.
Criteria to stay
on the platform
CareDrivers are enrolled in ongoing monitoring so that HopSkipDrive is alerted of any new criminal or motor vehicle history.
Surpassing regulatory requirements
From commercial insurance to multi-factor authentication, HopSkipDrive consistently surpasses state TNC requirements.
found to be 71.9% safer when compared against all Global TNCs.
found to be 75.9% safer than all
HopSkipDrive’s collision rate per mile driven was 140X lower than the national average.
Telematics Technology designed to maximize safe driving
An industry leading third-party app records events of the six riskiest driving behaviors, including device use while driving, hard braking, hard acceleration, hard turning, etc.
We can actually see the data on driving behavior and enable iterative improvement. CareDrivers receive information about their own driving patterns from the week before, along with resources on safe driving.Learn More
Transparency and visibility Our Safe Ride Support system
Ride Organizers and parents or caregivers on a child’s account can track rides in real-time; they also get alerts at each of the six ride stages. CareDrivers, HopSkipDrive, Ride Organizers and parents/caregivers on a child’s account have a direct line to one another.
HopSkipDrive’s Safe Ride Support system ensures we proactively and rapidly address any issues that may come up.Learn More
COVID-Safe Ride Standards Setting the bar for the industry
HopSkipDrive not only created COVID-Safe Ride Standards, we published them openly to set the bar for others in the industry.
We made the decision to openly share our standards — and exactly what they entail — because we’re committed to keeping everyone safe and healthy by sharing what we know.Learn More
HopSkipDrive CareDrivers use their phones while driving
frequently than the average U.S. driver!
–were completed without any
type of safety-related issue.
Safety Advisory Board
We picked a group of industry leaders — from Directors of Pupil Transportation to leaders of some of the most well-respected organizations on youth transportation safety — to advise us.Learn More>
Annual Safety Report
We publish a detailed report of our safety metrics annually in order to provide ultimate transparency and set a high bar for the industry.Learn More>
Thought leadership in the safety space
We regularly publish content which details our safety philosophy and methods.Learn More>