Safety in Action

We have simple, effective processes specifically designed to keep our Riders and their CareDrivers safe.

care driver

CareDriver Profile

Before your ride, you’ll
get a chance to review the CareDriver’s profile so you and your child will know who they are, what they look like, and the kind of car they drive.

pick up

Pick-Up and Drop-Off Instructions

Parents and administrators can provide the CareDriver with specific pick-up and drop-off instructions including whether your child needs
to be signed out, so there’s no confusion.

multi factor

Multi-Factor Rider Verification

CareDrivers wear a bright orange t-shirt, have an orange HopSkipDrive decal on their car, and confirm your child’s code word and birth date at each pick-up.

client success

Safe Ride Support System

Our dedicated team tracks every ride in real time, every step of the way, proactively solving any issues which may come up.


The HopSkipDrive Safety Advisory Board is a select group of industry leaders.

From the Founder and former CEO of one of the largest school bus companies in the U.S.
to leaders of some of the most well-respected organizations on youth transportation safety, our Board’s expertise ensures we are, and continue to be, a leader in safety.

Lisa Robinson

Lisa Robinson

Director of Government
Contracts & Programs,

HAAS Alert
Steve Simmons

Steve Simmons

Former President

National Association of Pupil Transportation
Torine Creppy

Torine Creppy


Safe Kids Worldwide
Nadia Anderson

Nadia Anderson

SVP, Chief Staff and Strategy

Silicon Valley Leadership Group

Natlie Draisin

Natalie A. Draisin

Director, North American Office & United Nations Representative

FIA Foundation

Technology Designed for Safety



You’ll receive alerts when your CareDriver is on their way and when each rider has been picked up and dropped off.


Real-Time Ride Tracking

You can track your ride in real time, every step of the way, right from the app.

safe driving

Safe Driving Monitoring

Our platform also detects unsafe driving behavior, including telephone or text use while driving, braking force, and speed.

Schools and districts love our safe schoool transportation solution!

Our 15-Point Certification Process

The first of its kind in the industry. Every CareDriver has at least 5 years of caregiving experience and undergoes extensive initial and ongoing background checks with various agencies including the FBI.

  1. In order to qualify to access the platform, prospective drivers must have the following minimum qualifications:
  2. Caregiving experience

    Has at least 5 years of caregiving experience.

  3. Criminal Record Check

    Pass a comprehensive search of county, state, and national records, including the global watchlist and sex offender registries.

  4. Fingerprinted

    Pass a fingerprint-based background check.

  5. Child Abuse and Neglect Scan*

    Receive state-level clearance from the Department of Human Services database.

  6. Valid Drivers License

    Submit proof of valid driver’s license.

  7. Driving Experience

    Have a minimum of 3 years of driving experience.

  8. Good Driving Record

    Pass an initial motor vehicle history search as well as ongoing monitoring for new driving infractions.

  9. Age 23 or Older
  10. Own or Lease a Vehicle Not More Than 10 Years Old, Seating 4 to 7 Passengers
  11. Submit Proof of Registration
  12. Submit Proof of Insurance Consistent with State Law
  13. Pass an Annual Vehicle Inspection by a Certified Mechanic
  14. Complete a Live Orientation with a Member of the HopSkipDrive Team
  15. Adopts the HopSkipDrive Community Guidelines
  16. Adopts Zero Tolerance Policies for the use of drugs or alcohol while driving, nondiscrimination, no-touching, and no-cell phone usage.
  17. *Implemented for prospective drivers in 2021 where legally permitted. In some markets, this may be completed after activation on the platform for new and existing CareDrivers.