Safety in Action
We have simple, effective processes specifically designed to keep our Riders and their CareDrivers safe.
Before your ride, you’ll
get a chance to review the CareDriver’s profile so you and your child will know who they are, what they look like, and the kind of car they drive.
Pick-Up and Drop-Off Instructions
Parents and administrators can provide the CareDriver with specific pick-up and drop-off instructions including whether your child needs
to be signed out, so there’s no confusion.
Multi-Factor Rider Verification
CareDrivers wear a bright orange t-shirt, have an orange HopSkipDrive decal on their car, and confirm your child’s code word and birth date at each pick-up.
Safe Ride Support System
Our dedicated team tracks every ride in real time, every step of the way, proactively solving any issues which may come up.
MEET OUR SAFETY ADVISORY BOARD
From the Founder and former CEO of one of the largest school bus companies in the U.S.
to leaders of some of the most well-respected organizations on youth transportation safety, our Board’s expertise ensures we are, and continue to be, a leader in safety.
Director of Government
Contracts & Programs,
Former PresidentNational Association of Pupil Transportation
President,Safe Kids Worldwide
SVP, Chief Staff and Strategy
Silicon Valley Leadership Group
Natalie A. Draisin
Director, North American Office & United Nations Representative
Technology Designed for Safety
You’ll receive alerts when your CareDriver is on their way and when each rider has been picked up and dropped off.
Real-Time Ride Tracking
You can track your ride in real time, every step of the way, right from the app.
Safe Driving Monitoring
Our platform also detects unsafe driving behavior, including telephone or text use while driving, braking force, and speed.
Our 15-Point Certification Process
The first of its kind in the industry. Every CareDriver has at least 5 years of caregiving experience and undergoes extensive initial and ongoing background checks with various agencies including the FBI.
In order to qualify to access the platform, prospective drivers must have the following minimum qualifications:
- Caregiving experience
Has at least 5 years of caregiving experience.
- Criminal Record Check
Pass a comprehensive search of county, state, and national records, including the global watchlist and sex offender registries.
Pass a fingerprint-based background check.
- Child Abuse and Neglect Scan*
Receive state-level clearance from the Department of Human Services database.
- Valid Drivers License
Submit proof of valid driver’s license.
- Driving Experience
Have a minimum of 3 years of driving experience.
- Good Driving Record
Pass an initial motor vehicle history search as well as ongoing monitoring for new driving infractions.
- Age 23 or Older
- Own or Lease a Vehicle Not More Than 10 Years Old, Seating 4 to 7 Passengers
- Submit Proof of Registration
- Submit Proof of Insurance Consistent with State Law
- Pass an Annual Vehicle Inspection by a Certified Mechanic
- Complete a Live Orientation with a Member of the HopSkipDrive Team
- Adopts the HopSkipDrive Community Guidelines
- Adopts Zero Tolerance Policies for the use of drugs or alcohol while driving, nondiscrimination, no-touching, and no-cell phone usage.
- *Implemented for prospective drivers in 2021 where legally permitted. In some markets, this may be completed after activation on the platform for new and existing CareDrivers.