Introducing CareEngine

Less time chasing information. More time supporting students.

When one platform keeps everyone in sync, families have peace of mind, and you can focus on what matters — your students.

Built specifically for the complexity of school transportation.

CareEngine connects districts, schools, families, riders, CareDrivers, and Safe Ride Support to the same unified system, so everyone has what they need, right when they need it.

CareEngine wheel: a central CareEngine hub reading One Live Ride Record, ringed by Safe Ride Technology and a Safety Layer, with six segments — CareDrivers (CareDriver App), District Teams (RideIQ), On-site School Staff (Daily Queue), Safe Ride Support (24/7 human monitoring), Families (Caregiver App) and Riders (Track My Ride).

Purpose-built technology for every participant

Portrait of a district transportation coordinator looking at a laptop

School Districts RideIQ

One dashboard, not five phone calls.

RideIQ gives district transportation teams a single place to book, manage, edit, and cancel rides — with full visibility, reporting, and billing.

See RideIQ
RideIQ dashboard on a laptop showing an Afternoon Ride Series with route timeline and map
Portrait of a smiling school staff member outdoors

Schools Daily Queue

No more "where's the ride?" calls to the transportation team.

Daily Queue gives on-site school staff real-time ETAs and CareDriver info for their location — no extra calls needed.

See Daily Queue
Daily Queue on a tablet showing an inbound ride list with rider names, statuses, estimated arrivals, and vehicles
Portrait of a caregiver

Families Caregiver App

Know exactly where your child is.

The Caregiver app gives families live tracking, CareDriver and vehicle info, real-time alerts, and a direct line of contact.

See the Caregiver app
Caregiver app on a phone showing a ride in progress with a live map, vehicle T28326WC, and contact buttons
Portrait of a smiling student rider in a car

Riders Track My Ride

Every student can follow their own ride.

Track My Ride gives riders timely, link-based access to their ride — no app or account required, it works on a phone or smart watch.

See Track My Ride
Apple Watch showing Track My Ride with a live map, vehicle T28326WC, and CareDriver arriving now
Portrait of a smiling CareDriver in an orange shirt

CareDrivers CareDriver App

Every CareDriver arrives already knowing what the student needs.

The CareDriver app delivers navigation, rider-specific notes and protocols, and a direct line to support.

See the CareDriver app
CareDriver app on a phone in a car mount showing ride details with pickup, drop-off, and rider notes for Hunter
Portrait of a Safe Ride Support teammate wearing a headset

Safe Ride Support Proactive, Human Monitoring

If there's a concern, a person is already handling it, in real time.

Safe Ride Technology provides real-time alerts, so our Safe Ride Support team can act immediately — proactive, human monitoring.

Learn More About Safety
Safe Ride Support operations dashboard on a desktop monitor showing a ride with participants, map, and admin notes

CareEngine keeps everyone in the loop

When the people who count on the ride aren’t coordinated, impacts ripple throughout the school day. A late pickup disrupts a classroom, an outdated handoff instruction becomes a safety concern, and a missed update leaves everyone in the dark. And your phone is ringing the whole time. We’ve built a better way.

A disconnected ride in traditional school transportation: the district, school, family, rider and subcontracted driver sit in a ring of separate grey circles joined by dashed lines that are broken by red crosses. The district works from spreadsheets and phone calls, the school and rider have no visibility, and the family and driver rely on basic tracking apps.
A connected ride powered by CareEngine: the district on RideIQ, the school on Daily Queue, the family on the Caregiver app, the rider on Track My Ride, the CareDriver, and Safe Ride Support 24/7 human monitoring all link by two-way arrows to a single hub labelled One Live Ride Record — one permissioned system.

More confidence for everyone who depends on the ride

  • Seamless coordination, always in-sync

    When a pickup time, address, rider instruction or any other information changes, CareEngine automatically gets the right information to everyone who needs it.

  • Proactive, human-centered safety

    Our Safe Ride Support team and technology monitor every ride before, during, and after it happens, using telematics, GPS and built-in proprietary safety alerts to detect anything unusual so our team can respond in real time.

  • Individualized care at scale

    CareEngine captures each student’s specific needs and shares them with the CareDriver every ride — creating a consistent experience, even when the CareDriver changes.

  • Speed when it matters most

    Because CareEngine coordinates and connects everyone involved in a ride, we can offer turnaround times that ensure a student never misses school due to transportation access.

  • A system that improves with every ride

    Every ride adds useful information: how long a pickup actually takes, where delays keep repeating, and which instructions reduce confusion. Our team uses those insights to improve coordination and make future rides smoother and more reliable.

Every ride, from every point of view

Service and visibility is ahead of the rest.

Transportation Leader, Michigan

Ease of use and communication. Also the driver's direct communication with the riders and their parents is a great feature.

Community Manager, Missouri

Best service our school has utilized. Our families are very impressed with the technology.

Charter School, Missouri

I absolutely love everything about this app.

Caregiver

Daily Queue saves me valuable time and allows me to focus on ride management. With onsite staff seeing real-time ride data, they can efficiently track rides heading to their school and coordinate directly with CareDrivers.

Director of Transportation, Colorado

My students continually express how much they appreciate my services as a CareDriver. It is very gratifying to help make a difference in their lives and see the comfortability their parents have with me as their children's CareDriver.

CareDriver, Michigan

My son bonded with several of his drivers, one... really helped him in almost a therapeutic sense. I love the app and tracking.

Caregiver

HopSkipDrive CareEngine FAQs

CareEngine is the technology platform that powers every HopSkipDrive ride. Built specifically for the complexity of school transportation, it seamlessly coordinates and connects school districts, schools, families, riders, CareDrivers and our Safe Ride Support team before, during and after every ride.

No. CareEngine is permissioned by design — each participant sees the view and action their role requires, not everything.

Yes. Student information is handled in line with FERPA and shared only with permissioned participants who need it for the ride.

An app shows one person their piece of a ride. CareEngine connects RideIQ, Daily Queue, the Caregiver app, Track My Ride, the CareDriver app, and Safe Ride Support to the same live ride record, so a change in one place reaches everyone who needs to know.

See CareEngine in action.