Safety is everything.
Our kids use HopSkipDrive too.

As parents, we worry about our kids and your kids. That's why we've built stringent safety measures into everything we do at HopSkipDrive. 

It all starts with the fact that this is a service designed to carry kids. From the way we recruit and screen HopSkipDrive CareDrivers, to requiring our drivers to be members of the TrustLine registry, to our HopSkipRules, safety is kind of our obsession. All CareDrivers must pass a highly selective 15-point certification process before they can drive your kids. If we wouldn't trust them to drive our own kids, we won't put yours in their care. 

Before the ride: 

  • Unique driver requirements that include 5+ years childcare experience
  • Comprehensive 15-point driver certification process
  • Background checks that include fingerprinting and TrustLine registration

During the ride:

  • A personalized code word you and your child create that CareDrivers confirm upon pickup 
  • You can track your child's ride live via the HopSkipDrive app
  • Zendrive partnership to monitor driving behavior and ensure CareDrivers are focused, in control, and not texting or talking on the phone while a kid is in the car

Behind the scenes:

  • HopSkipDrive monitors rides in real time, and customer support is available by phone or email
  • Specialized, unique insurance for transporting kids that exceeds regulatory requirements
  • Permit from the California Public Utilities Commission

15-point Driver Certification Process

  1. Loves children and has at least 5 years of childcare experience
    We do reference checks to verify.
  2. No criminal record
    We do the deepest criminal record check legally permissible at the county, state and federal levels everywhere the driver has lived in the last 7 years. If we could legally go back further, we would!

    We fingerprint our drivers and require them to be members of the TrustLine registry, the gold standard for background checks for childcare providers in the state of California.
  3. No sex offender record

  4. Valid drivers license
    We take a copy when we first meet drivers to confirm they are who they say they are. 

  5. Good driving record
    We run their driving record when we first meet them and on an ongoing basis.

  6. Age 23 or older

  7. Owns or leases a vehicle not more than 10 years old seating 4-7 passengers
    We keep a copy of the driver's registration and confirm it matches the car they are driving. We also keep a photo of their car and license plate.

  8. Passes a 19-point vehicle inspection by a certified mechanic
    We confirm the inspection matches the car they are driving. 
  9. In-person meeting with a member of the HopSkipDrive team
  10. Completes in-person driver orientation
  11. Personal and professional references checked 
  12. Has personal auto insurance coverage that meets or exceeds state-required limits
  13. Adopts the HopSkipRules
  14. Adopts our zero tolerance policy for smoking, drugs and alcohol while driving
  15. Adopts the zero tolerance policy for not making physical contact with any electronic device while driving for HopSkipDrive

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