Before HopSkipDrive:
Challenges supporting IEP and McKinney-Vento Ridership

Pleasanton was contracting with a local taxi company to fulfill the transportation needs of students with IEPs and students experiencing homelessness. However, communication and last-minute scheduling changes were challenging, and with students in all corners of the district, it was difficult to service every student reliably. 

Why HopSkipDrive:

Pleasanton was looking for a flexible and dependable transportation solution to meet individualized student needs. The district was impressed with:

  • HopSkipDrive's reliability, availability and CareDrivers' caregiving experience - crucial to working with children with special needs and vulnerable populations
  • HopSkipDrive’s user-friendly RideIQ platform, which makes it quick and easy for staff to schedule rides and make last-minute changes when necessary
  • HopSkipDrive’s caregiver app, which takes some of the burden off of school staff by giving parents and caregivers the ability to schedule and cancel rides themselves
  • HopSkipDrive’s dedication to being a responsive and proactive partner that strives to get things right

Some of the best aspects of our partnership with HopSkipDrive is the flexibility. We never know which challenges are gonna be coming down the road and what we're gonna face. What has been demonstrated by HopSkipDrive is that when challenges do arise, that we have a partner with them and we're able to quickly and dynamically change our offerings and our models to make sure that we can address all the students that are here at the district.

Elise Greenaway, School Social Worker

HopSkipDrive has a great team that is connected and fully supports us. They are responsive and reactive to any questions my team has.

HopSkipDrive has a great team that is connected and fully supports us. They are responsive and reactive to any questions my team has.

Greg Jackson Executive Director of Transportation & Fleet Services
How HopSkipDrive Helped

How HopSkipDrive Helped

Since partnering with HopSkipDrive, Pleasanton has seen a drastic improvement in attendance rates for the district’s most vulnerable students, including youth who are experiencing homelessness and students with IEPs.

Pleasanton students themselves have reported an appreciation for the consistency that HopSkipDrive rides are able to offer. Given the instability many of these students face in their lives, it’s helpful for them to know they can depend on a ride each morning, and that they will be able to get home after school each day reliably. 

HopSkipDrive’s Impact: 5X more PUSD students riding with HopSkipDrive

Since Pleasanton began using HopSkipDrive to arrange rides for students experiencing homelessness and students with IEPs, the partnership has proved so successful that the number of students riding with HopSkipDrive has grown 5X

Conclusion: HopSkipDrive goes above and beyond for safe youth transportation solutions

HopSkipDrive has helped Pleasanton ensure reliable and equitable access to school — one of the only consistently safe places students experiencing homelessness can depend on. For this student population, school is a place where they can get the support and services they need to stay on track academically.